This Contact Us page gives Fnvpt resistance-band customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).
OUR IDENTITY
Legal Business Name: DEEP CREEK PAINTBALL PTY LTDStore Name: Fnvpt
Physical Business Address: Morphett Vale, SA 5162, Australia
ABN: 74 697 280 158
ACN: 697 280 158
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@fnvpt.shopBusiness Phone Number: +61 420 266 004
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed. For a resistance-band question, include the ordered SKU and note whether it concerns latex, dimensions, tube, sheet, loops, slots, grips, sleeve, seams, buckle, strap, keeper, pad, care guidance, delivery condition, or a missing component. Do not stretch, wear, exercise with, anchor, knot, clean, apply powder or oil to, or otherwise use the band while a return or damage review is pending.